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  ICBC Policy Change: Cancellation of Road Test Appointments by Customers of Driver Training Schools

Customer Surveys:

ICBC is making it simpler for driver training school customers to cancel a road test appointment made on their behalf.

Effective immediately, road test appointments made by a driver training school can be cancelled by the driver whose name appears on the appointment. A driver can also grant an authorized representative of their driver training school permission to cancel a road test appointment on their behalf. This will assist our customers who wish to cancel their appointment and avoid incurring the $25.00 Road Test Cancellation Fee.

If you have any issues or concerns please contact your local Driver Licensing Centre Manager.

For more information about the Road Test Booking Service, please refer to the driver licensing section on ICBC's main website, icbc.com.

 
 
 

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