Contact us

Find an ICBC service location

General inquiries

For questions relating to driver training related applications, contact a driver training representative by phone, fax, mail or email.


Victoria: 250-978-8370
Elsewhere in B.C. (Toll-free): 1-866-339-0363

Administration and call centre hours: Monday to Friday, 8:30 a.m. – 4:30 p.m..




ICBC Driver Training Industry Support
PO Box 3750
Victoria BC V8W 3Y5

Contact a driving school inspector

Driving school inspectors serve all of British Columbia. Need to contact an inspector? Find a driving school inspector in your area.

For evaluations and educational support... How to contact

Dagny Olson, driving school inspector

Maple Ridge | Mission | Abbotsford | Chilliwack | Langley | Burnaby | New Westminster | Coquitlam | Port Coquitlam | Port Moody | Okanagan

Phone: 604-467-7763

John de Boer, driving school inspector

Vancouver Island | Powell River | Gulf Islands | Kootenays | Surrey | Delta

Phone: 250-414-7633

Ken Johnson, driving school inspector

Vancouver | Richmond | North and West Vancouver | Sunshine Coast | North Coast | Prince George | Peace River | Cariboo | Thompson

Phone: 250-467-7764
For compliance questions and concerns... How to contact

Neil Kavanaugh, coordinator


Phone: 604-297-3845

Driving school inspectors (compliance and investigations)

  • Anthony Chiu
  • Michael Bott
  • Edward Wong

Phone: 604-297-3845

Learn more about driving school inspectors

Change of address

Let us know within 10 days of moving to a new address or for any other changes so we are able to contact you and to keep our records up-to-date.

Submit a change of address online, or contact us by phone.

Has your contact information (i.e., email address, phone number) changed? Email us or contact us by phone.

Course submission

For questions on developing your course curriculum, contact our driver education programs advisor at 604-468-3238 or send an email to

Feedback and complaints

Have feedback, a compliment or an issue (complaint)? Submit your feedback online

What type of complaint do you have?
  • About our services? We want to hear from you. Contact us if you have an issue about our services or any ICBC initiatives that may impact your business.
  • About another driver training industry stakeholder? Report activities of other industry stakeholders that you feel are inappropriate.

We'll contact you to better understand your issue and will make every effort to resolve it or minimize any impact to you and other stakeholders.

Submit your complaint (issue) online